Shipping policy

The default shipping option will always be Standard Royal Mail (no tracking). Most buyers are in the US and I’m aware it can be discouraging to pay more for shipping than the actual product. However, as there is no compensation for lost untracked mail by Royal Mail, I won’t be held responsible for lost untracked mail.

Please, consider upgrading your shipping to tracked mail to be fully covered.

Replacements will be offered only if there’s stock of the items or if the customer would like an alternative that is in stock. If there’s no replacement available that the customer wants, I’ll offer a full refund as soon as the lost mail claim is cleared. As previously mentioned, replacements/refund apply only to tracked mail shipments.

International parcels can take up to 4 months to arrive so please give time. I am always on top of tracking numbers so if there’s a longer delay than usual I’ll be sure to contact the carrier but please also try to contact the national carrier on your end.